G-ordon features
Job tracking
Know where every job stands, without picking up the phone
Statuses sent back from the field, a filtered map, the history of every job, issues and dashboards: know where every request stands.
Book a demo!The field updates the office
What the technician enters is sent back when the device syncs, with or without a signal on site.
The day on the map
Jobs filtered by status and technicians’ positions, at a glance.
A complete history
Every action is logged: who created, scheduled, completed, and when.
Issues don't go unnoticed
An issue reported in the field reaches the office with its photos.
Where does the campaign stand? Has this morning’s call-out been done? What did the technician see at this customer’s home? With G-ordon, the answer is on screen, without a single phone call. The field updates the office throughout the day.
Technicians work as usual, with or without a signal, and the office receives an accurate job report from the very first entry.
Every job has a status, and everyone can see it
To schedule, scheduled, completed: every job has a status shared by the office and the field. The technician moves it forward from the mobile app, and their entries reach the office when the device syncs.
- Campaigns tracked batch by batch: what remains to be done, what is done.
- With or without a signal: in no-signal areas, the technician carries on; everything is sent when the network returns.
- Office-field thread: a question, a clarification, without leaving the job.
The day on the map
The map shows jobs with their status filters and technicians’ positions. An emergency comes in? You see who is in the area, and you place it on the schedule in a single move.
The history of every job
From request to report, every step is logged. The action history traces the life of the job: creation, scheduling, visit notice, completion, report.
Each asset, for its part, keeps the history of its visits: the technician arriving on site knows what has already been done. Photos, sketches and signature stay attached to the job.
Issues come back from the field
A defect found, an unexpected situation? The technician reports the issue in their job report, with annotated photos as evidence. The office finds it in the tracking view and decides what comes next: a new job, a follow-up, informing the customer.
Dashboards to manage
Dashboards can be read by status, job type, contract, technician and lead time. Need to go further? Data can be exported to Excel or CSV. The details are on the Reports and analytics page.
Frequently asked questions
Can the office see progress without calling technicians?
Can we see where technicians are?
Do we keep a record of who did what?
Can tracking be exported?
G-ordon, every day in the field
A platform that runs, every single day
Field teams and back offices rely on it every morning, with or without a network. Here is what that adds up to over a year.
- 250,000 requests processed per day
- 90M requests processed per year
- 20,000+ logins per month
- 1 in 3 exchanges sent from the field app
- 70 GB of field data received in one month
Measurements from the logs of the G-ordon production platform, all customers combined, from October 2025 to September 2026. Rounded values. Different users per day: all customer platforms combined.
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