Water and wastewater services

Water management, from network to meter

In one minute, follow a water service at work: the network imported from the GIS turned into a living asset base, updated in the field, a leak linked to the right pipe section, a meter replacement campaign and remote reading in the same tool. That’s G-ordon, in action.

  • 1 min 01 s video
  • Subtitles available
Book a demo

Step by step

What you have just seen

From the imported network to the telemetry alarm: five steps, on the same map and in the same tool.

  1. Assets

    The network becomes a living asset base

    Pipe sections, valves, gullies and meters are imported from the GIS, with their attributes.

  2. Field

    The network, around the technician

    The app shows nearby pipe sections and structures. Assets are updated on site.

  3. Respond

    A leak is reported

    The job is linked to the right pipe section, located on the map, and added to the asset’s history.

  4. Replace

    Meter replacement

    The campaign is organized in batches. Each replacement is tracked, then exported to billing.

  5. Monitor

    Remote reading & monitoring

    Remote readings come in on their own. Alarms land in the same tool.

What you gain

A known network, and jobs that enrich it

What the film shows in one minute, your technicians and operators live across kilometres of network.

The network becomes a living asset base

Pipe sections, valves, gullies and meters are imported from your GIS (GeoJSON, WKT, CSV), with their attributes, such as diameter or effluent type.
The water network on the map, and a leak linked to its pipe sectionDrinking water networkLeak reportedSection, Rue des LilasTo handle

The field corrects the map

The technician sees the network around them and updates assets on site, even offline. What they find is no longer lost between two spreadsheets.
The job report of a visit on the technician's phone, with answers, an annotated photo and the signature; around it, installation from the browser and automatic updatesAnnual visitAccess to premisesYesGeneral conditionGoodFinishInstalledfrom the browserUpdatesautomaticAnnotated photoSignature

Every structure keeps its memory

A leak, a repair, a replacement: every job is linked to the right pipe section, located on the map and added to the structure’s history.
The time-stamped history of a job, from creation to report, with an issue reported with a photo, and previous visits to the same homeJob historyMon.CreatedCampaign file importTue.ScheduledPlaced on Léa's scheduleTue.Visit notice sentLetter to the customerThu.Issue reportedPhoto annotated by LéaThu.CompletedPDF report generatedIssueLeak foundAnnotated photo attachedUnit 123 visits recorded

Meters and alarms, in one place

Meter replacement is organised in batches and goes to billing. Remote meter readings and telemetry alarms can come into the same tool.
A meter identified by the camera, its reading checked on site, and the reading campaign progressing batch by batchOFFLINEMeter 0457-BSN 21-0457BNumber readReading1,284 m³Reading consistentReading campaignBatch 1 · North areaBatch 2 · Town centreBatch 3 · South areaApproved readings to billing
01

The same workflow, with your network

The film shows a drinking water network and its meter campaign. For you, it might be gully cleaning, leak detection or a service connection check. In G-ordon, a trade is a job type, a field form and a report template: they are configured from your documents, with no development.

In the field, no signal doesn’t stop the work.

02

What we look at together during the demo

  1. Your network: pipe sections, structures and meters, and loading them from your GIS.
  2. Your jobs: leaks, repairs, replacements, with their field forms and reports.
  3. Your map: the network around the technician, filters by status, the history of each structure.
  4. Your data exchanges: the REST API and the imports and exports that let G-ordon talk to your GIS, your telemetry and your billing.
Read the video transcript
  1. IntroductionWater management, from the network to the meter. Here's how G-ordon supports water and wastewater utilities.

  2. The network becomes a living asset baseYour network becomes a living asset base: pipe sections, valves, gullies and meters, imported from your GIS with their attributes, like diameter or effluent type.

  3. The network, around the technicianIn the field, the technician sees the network around them, and updates assets right from the app.

  4. A leak is reportedA leak is reported? The job is created on the right pipe section, located on the map, and added to the asset's history.

  5. Meter replacementFor meter replacement, G-ordon organizes the campaign in batches: old and new readings, serial number, seal, then export to billing.

  6. Remote reading & monitoringRemotely read meters send in their readings automatically, and monitoring alarms arrive in the same tool.

  7. Ready to make the move?So, ready to take the next step? Book your demo at g-ordon.io.

Frequently asked questions

Do we have to redraw our network in G-ordon?
No. The network is imported from your GIS, in GeoJSON, WKT or CSV, with the attributes useful in the field. It is then displayed on the app’s map, alongside the land registry and the OpenStreetMap base maps of G-ordon Planisphère.
Does an update made in the field go back to the GIS?
Updated assets can be exported, in GeoJSON in particular, or retrieved through the REST API. G-ordon can therefore exchange data with your GIS; the update workflow is defined with your GIS team.
What is recorded when a meter is replaced?
The old and new readings, the new meter’s serial number and the seal, with the photos you need. Every replacement is tracked, then exported to billing.
How do telemetry alarms get into G-ordon?
Remote meter readings and telemetry alarms can be received through the REST API or by import, and linked to the meter or structure concerned. The details depend on your telemetry system: we look at them together.
Can we see this workflow on our own network?
Yes, that is the whole point of the demo: we start from an extract of your GIS, your job types and your export formats, and show you the workflow with your own use cases. Request a demo.

G-ordon, every day in the field

A platform that runs, every single day

Field teams and back offices rely on it every morning, with or without a network. Here is what that adds up to over a year.

1,500 different users every day
  • 250,000 requests processed per day
  • 90M requests processed per year
  • 20,000+ logins per month
  • 1 in 3 exchanges sent from the field app
  • 70 GB of field data received in one month

Measurements from the logs of the G-ordon production platform, all customers combined, from October 2025 to September 2026. Rounded values. Different users per day: all customer platforms combined.

Sovereignty

Your data in France, backed up in the EU

G-ordon has been designed and developed in Toulouse by Agiléo Solutions since 2018, and runs on French infrastructure.

Scaleway

Production in France

Hosted by Scaleway (iliad group) in its Paris region, on a hybrid infrastructure: Elastic Metal dedicated servers and Scaleway Elements cloud services.

One database per customer

Each customer has its own dedicated database; documents and photos are kept separate.

Backup in the EU

Backups are kept in Paris, with an emergency copy in the European Union.

Self-hosted maps

The OpenStreetMap base map is served from our own servers, as vector tiles.

A hosting provider committed to more sustainable digital services

  • Wind or hydro electricity, certified by guarantees of origin
  • Average energy efficiency (PUE) of 1.37, against an industry average of 1.55
  • No drinking water in the cooling towers
  • Refurbished servers, used for up to 10 years instead of 5 to 6

Source: Scaleway, 2024 environmental indicators for its data centres. scaleway.com

Our commitments on personal data

Ready to make the move?

Book your G-ordon demo, built around your own use cases.

Book a demo Agiléo Solutions · software publisher based in Toulouse · production in France, emergency backup in the EU