Reliable intervention reports, entered directly in the field
The mobile intervention report is the cornerstone of field traceability. With G-ordon, your technicians enter their reports directly on site, from their tablet or phone, in just a few minutes. No more lost paper forms and Monday morning re-entry sessions.
Customizable forms by intervention type
Each trade and each intervention type has its own documentation requirements. G-ordon allows you to create custom forms with appropriate fields: dropdown lists, checkboxes, numeric fields, free text areas. Mandatory fields are configurable to ensure all essential information is collected before closing the intervention.
Photos and attachments
Visual documentation is often indispensable. The technician photographs directly from the application the situations encountered: before/after conditions, detected anomalies, relevant equipment. Photos are automatically timestamped and geolocated. Other types of attachments (diagrams, scanned delivery notes) can also be appended to the report.
Integrated electronic signature
At the end of the intervention, the client, tenant, or site manager applies their electronic signature directly on the device screen. This signature is legally binding and constitutes indisputable proof of service. It is automatically integrated into the final document.
Automatic PDF generation
When the report is closed, G-ordon automatically generates a comprehensive PDF document containing all entered information, photos, signature, and intervention metadata (date, duration, technician, location). This PDF is immediately available to all stakeholders.
Synchronization with your ERP
Report data does not remain siloed in G-ordon. It is automatically synchronized with your information system (ERP, CMMS, asset management system). This integration eliminates double entry and ensures data consistency between the field and management.
Real-time data sharing
As soon as the technician validates the report, the information is accessible at the office. The scheduler, technical manager, and customer service have immediate access to the intervention details without waiting for the technician to return.
G-ordon transforms the intervention report into a fast, reliable, and fully paperless process.
Discover G-ordon in a demonstration and simplify your field report management.
