Drive your field activity with data
Field intervention reporting is essential for measuring performance, identifying issues, and making informed decisions. G-ordon transforms data collected in the field into actionable indicators, accessible in just a few clicks.
Automatic dashboards
G-ordon generates dashboards that update automatically from field data. The operations manager has a consolidated view of their activity without any manual effort. Dashboards are customizable: each user can configure the displayed indicators according to their scope and priorities.
PDF and DOCX report generation
For steering committees, activity reviews, or regulatory reports, G-ordon produces formal reports in PDF and DOCX formats. These reports include the graphs, tables, and commentary needed for a professional presentation. They can be generated on demand or scheduled for automatic periodic delivery.
Key Performance Indicators (KPIs)
G-ordon natively tracks the essential KPIs for intervention management:
- Number of interventions completed: by day, week, month, technician, or type.
- Resolution time: time elapsed between request creation and intervention closure.
- First-time fix rate: percentage of interventions resolved on the first visit.
- Technician productivity: number of interventions per technician per day, productive time vs. travel time.
- SLA compliance rate: interventions completed within contractual deadlines.
These indicators can be broken down by team, geographic area, intervention type, or period.
BI portal for advanced analytics
For organizations seeking deeper analysis, G-ordon offers a dedicated Business Intelligence portal. This portal enables data cross-referencing, multidimensional analysis, and trend detection that standard dashboards do not reveal.
Data export
All G-ordon data is exportable in XLSX format for processing in your own tools (Excel, Google Sheets, third-party BI tools). Exports can be filtered by period, criteria, and scope.
Custom indicators
Beyond standard KPIs, G-ordon allows the definition of custom indicators tailored to your specific business requirements. The Agileo Solutions team supports you in defining and implementing these custom indicators.
G-ordon makes your field data speak to inform your operational and strategic decisions.
Request a demonstration to explore G-ordon’s reporting capabilities.
